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Privacy Policy

Last updated: 5 July 2026

Seamoss Farmers Hub (“the Service”), operated by SamKis Labs (“we”, “us”), is an agricultural marketplace that connects growers, producers, and buyers across Saint Lucia through listings, inquiries, and messaging. This policy explains what personal data we collect, why, and who processes it on our behalf. Contact us at contact@samkislabs.com.

Information we collect

  • Account data — your name, business name, email address, district, and seller or buyer profile, provided when you register and set up your account.
  • Listings — the produce, prices, photos, availability, and descriptions that sellers post to the marketplace.
  • Inquiries and messages — the inquiries buyers send to sellers and the messages exchanged between users through the Service.
  • Contact details — phone number and email address. Where you have provided a phone number, we may use WhatsApp or SMS to notify you about inquiries and messages relating to your listings.
  • Technical data — standard server logs and basic request metadata used to operate and secure the Service.

How we use your data

We use your data to provide and secure the Service, publish your listings, route inquiries and messages between buyers and sellers, send you transactional notifications (such as new inquiries, by email, WhatsApp, or SMS), and respond to support requests. We do not sell your data, and we do not use your listings or messages for advertising. The Service does not process payments — buyers and sellers arrange payment and collection directly between themselves.

Service providers (sub-processors)

We rely on a small number of trusted providers to run the Service:

  • Supabase — authentication and database hosting for your account, listings, and messages.
  • Vercel — application hosting and delivery.
  • Resend — delivery of transactional email.
  • Twilio — delivery of WhatsApp and SMS notifications where you have provided a phone number.

Data retention

We retain your account, listings, and messages for as long as your account is active. You may delete individual listings within the app, or request deletion of your account and associated data by contacting us.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data. To exercise these rights, email us and we will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.